Ova politika objašnjava kako Lumapharm d.o.o. Beograd obrađuje podatke o ličnosti posetilaca sajta lumapharm.rs, u skladu sa Zakonom o zaštiti podataka o ličnosti („Službeni glasnik RS“, br. 87/2018).
Rukovalac podacima
Lumapharm d.o.o. Beograd, Milutina Milankovića 1i, 11070 Novi Beograd, PIB 113950628, MB 21948837. Za sva pitanja o obradi podataka pišite na info@lumapharm.rs.
Koje podatke obrađujemo
- Podatke iz kontakt forme: ime i prezime, naziv kompanije (ako ga navedete), e-mail adresu, temu i sadržaj poruke, jezik sajta i potvrdu saglasnosti.
- Podatke iz poruka koje nam pošaljete direktno, na primer na info@lumapharm.rs ili careers@lumapharm.rs, uključujući priloge kao što je CV.
- Tehničke podatke koje server beleži pri poseti sajtu (IP adresa, vreme pristupa, vrsta pregledača), radi bezbednosti i ispravnog rada sajta.
Svrha i pravni osnov obrade
- Odgovor na vaš upit i dalja poslovna komunikacija, na osnovu vašeg pristanka koji dajete označavanjem polja u formi.
- Razmatranje prijave za posao, na osnovu vašeg pristanka koji dajete slanjem prijave.
- Bezbednost i ispravan rad sajta, na osnovu našeg legitimnog interesa.
Podatke ne koristimo za oglašavanje, ne prodajemo ih i ne pravimo profile posetilaca.
Obrađivači i prenos podataka
Sajt je hostovan na platformi Netlify (Netlify, Inc., San Francisco, SAD). Netlify u naše ime čuva sajt, beleži tehničke podatke o posetama i prima poruke poslate kroz kontakt formu, a obaveštenje o novoj poruci stiže na info@lumapharm.rs.
Podaci iz kontakt forme se zbog toga čuvaju na serverima u Sjedinjenim Američkim Državama. Prenos se zasniva na vašem izričitom pristanku datom u formi i na merama zaštite predviđenim ugovorom o obradi podataka sa ovim pružaocem usluge.
Vaše podatke ne ustupamo drugim licima, osim kada je to potrebno za odgovor na vaš upit (na primer, proizvođaču čiji proizvod je predmet upita, uz vašu saglasnost) ili kada to zahteva zakon ili nalog nadležnog organa.
Koliko dugo čuvamo podatke
Poruke iz forme i e-mail prepisku čuvamo dok je to potrebno za odgovor i dalju komunikaciju, a zatim ih brišemo. Prijave za posao čuvamo do završetka izbora kandidata, osim ako pristanete na duže čuvanje radi budućih oglasa. Tehničke podatke o posetama hosting platforma čuva kratko, u skladu sa svojim pravilima.
Kolačići i podešavanja u pregledaču
Sajt ne koristi kolačiće za analitiku, oglašavanje ni praćenje posetilaca i ne učitava sadržaj sa servera trećih lica: fontovi i skripte se nalaze na našem sajtu. U vašem pregledaču pamtimo samo izabrani jezik sajta (srpski ili engleski), lokalno i bez slanja nama.
Vaša prava
Imate pravo da zatražite pristup svojim podacima, njihovu ispravku ili brisanje, ograničenje obrade i prenosivost podataka, kao i da podnesete prigovor na obradu. Pristanak možete povući u svakom trenutku, bez uticaja na zakonitost obrade pre povlačenja. Zahtev pošaljite na info@lumapharm.rs.
Ako smatrate da se vaši podaci obrađuju protivno zakonu, možete podneti pritužbu Povereniku za informacije od javnog značaja i zaštitu podataka o ličnosti (www.poverenik.rs).
Izmene politike
Ovu politiku možemo povremeno ažurirati, a važeća verzija je uvek objavljena na ovoj stranici. Poslednja izmena: oktobar 2026.
This policy explains how Lumapharm d.o.o. Beograd processes the personal data of visitors to lumapharm.rs, in line with the Serbian Law on Personal Data Protection (Official Gazette of the Republic of Serbia, No. 87/2018).
Data controller
Lumapharm d.o.o. Beograd, Milutina Milankovića 1i, 11070 Novi Beograd, Serbia, Tax ID 113950628, Reg. no. 21948837. For any question about data processing, write to info@lumapharm.rs.
What data we process
- Contact form data: name, company (if provided), email address, topic and content of the message, site language and confirmation of consent.
- Data from messages you send us directly, for example to info@lumapharm.rs or careers@lumapharm.rs, including attachments such as a CV.
- Technical data logged by the server when you visit the site (IP address, time of access, browser type), for security and to keep the site working properly.
Purpose and legal basis
- Replying to your enquiry and further business communication, based on the consent you give by ticking the box in the form.
- Reviewing job applications, based on the consent you give by sending your application.
- Security and proper operation of the site, based on our legitimate interest.
We do not use your data for advertising, we do not sell it and we do not profile visitors.
Processors and data transfers
The site is hosted on Netlify (Netlify, Inc., San Francisco, USA). On our behalf, Netlify hosts the site, logs technical visit data and receives messages sent through the contact form; a notification of each new message is sent to info@lumapharm.rs.
Contact form data is therefore stored on servers in the United States. The transfer is based on your explicit consent given in the form and on the safeguards set out in the data processing agreement with this provider.
We do not share your data with third parties, except where needed to answer your enquiry (for example, with the manufacturer of the product you are asking about, with your consent) or where required by law or by an order of a competent authority.
How long we keep data
We keep form messages and email correspondence for as long as needed to reply and continue the conversation, and then delete them. Job applications are kept until the selection process ends, unless you agree to a longer period for future openings. Technical visit data is kept briefly by the hosting platform, under its own rules.
Cookies and browser settings
The site does not use cookies for analytics, advertising or tracking, and it does not load content from third-party servers: fonts and scripts are served from our own site. Your browser only remembers the language you chose (Serbian or English), locally and without sending it to us.
Your rights
You have the right to request access to your data, its correction or deletion, restriction of processing and data portability, and to object to processing. You may withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal. Send your request to info@lumapharm.rs.
If you believe your data is being processed unlawfully, you may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia (www.poverenik.rs).
Changes to this policy
We may update this policy from time to time; the current version is always published on this page. Last updated: October 2026.
Lumapharm d.o.o. Beograd · Milutina Milankovića 1i, 11070 Novi Beograd · PIB 113950628 · MB 21948837 · info@lumapharm.rs
